What is GoZERO's introductory usage-based pilot program?

Here at GoZERO, we want to make sure you have the perfect number of carts AND the best service possible.  We do our best to place the correct number of carts at each location, but sometimes we are a bit off. This is why we offer the Usage-Based Pilot Program.

Our Usage-Based Pilot Program begins with a pilot invoice.  The invoice will cover cart delivery and any account setup fees. This must be paid before cart delivery to ensure all billing and payment work seamlessly.

During the first four weeks, we monitor cart usage.  If there are unused carts, you will receive a credit on your first routine invoice.  For each unused cart, a $10 credit will be applied to our first routine invoice (i.e., if 3 carts were unused during the first four weeks, a $30 credit would be applied to your first routine invoice).  Sometimes, there is overage, and more carts are needed.  If we see this is the case, we will check in and discuss with you the next steps. 

Sometimes the Usage-Based Pilot Program lasts longer than 4 weeks.  We do our best to review your data to ensure you have all the carts you need.  The process may take 8-12 weeks, depending on your location.  If we find you have too many carts, we will remove the carts at no cost to you.  

If service is discontinued before the first four weeks of service are complete, the payment on the pilot invoice will not be refunded.